Customer Support Organizer Pro

Customer Support Manager Pro is a simple database management software that helps you to organize, track, and manage your customer support activities. Features includes very fast and easy data entry, search, filter issues by any field, has unlimited number of records and database, import data from text, excel, or other files.

Full Specifications
WHAT’S NEW IN VERSION 3.0
GENERAL
Release
April 5, 2013
Date Added
April 6, 2013
Version
3.0
OPERATING SYSTEMS
Operating Systems
Windows 95, Windows 2003, Windows NT 4, Windows Vista, Windows 98, Windows Me, Windows, Windows 2000, Windows 8, Windows 7, Windows XP

Customer Support Manager Pro for Windows: simple database management software that helps you to organize, track, and manage your customer support activities.

Simple databases included in our Customer Support software solution:

Employees: manage your customer support personnel
Customers: manage your customers
Issues: catalog, manage, and track all issues
Log: track all activities
customer support and issue management, customer database
customer support and issue management, customer database:customer support and issue management, personnel database
customer support and issue management, personnel database:customer support and issue management, issues database
customer support and issue management, issues database:customer support and issue management, transaction log database
customer support and issue management, transaction log database:
How to set up simple customer support management system: how to start …

Customer Support Manager features

Very fast and easy data entry
Search, filter issues by any field
Sort issue records by any field
Several user-definable data fields
Unlimited number of records
Unlimited number of databases
Many flexible database processing features
Organize defects, enhancements, requests, or any other issues in one database or group them in many databases
Print issue reports by category, by assigned to, by status, opened issues, closed issues,…
Enter personnel names, phone numbers, emails, positions, departments,..
Import data from text, excel, or other files
Print personnel contact lists
Print letters, labels, issue cards, send emails
Generate HTML resolution reports
.. and more
The package has a separate module called Designer. With Designer you can modify Customer Support solution or you can build your own.

Software Benefits
Customer Support Manager, Software Tour, Screens
Simple, easy-to-use: Ready-to-use database templates and the user-friendly interface let you easily and quickly organize your customer data.
Quickly access your customer data: You can access and view your Customers data in virtually any way. Customer Support Table Viewer allows you to view data in rows and columns. Browser Viewer allows you to view data in virtually any way using browser viewer. Standard Record Viewers allows you to easily enter, and modify customer records, or quickly generate data specific commands.
Easily process data: Report Wizard, Label Wizard, HTML Generator Wizard let you create quality, professionally looking documents, customer reports, summaries, customer Web pages , labels with color and graphics.
Flexible productivity tool: Using a helper program Database Designer you can easily modify customer database templates included in the package.
Learn once use multiple times: You can use application for all your customer database needs. You can create your own customer software organizers or you can try our ready-to-use solutions: track, manage, catalog Project information.
Save time organizing your customer records: Results of time consuming tasks or repetitive processes can be saved into templates.
Other business database solutions

Customer Support Manager Pro for Windows: simple database management software that helps you to organize, track, and manage your customer support activities.
Customer Support Manager features search, filter issues in any field, several user-definable data fields, unlimited number of records, unlimited number of databases.

Organize defects, enhancements, requests, or any other issues in one database or group them in many databases.